How do I make a complaint?
We're sorry that you're not happy with our service. By making a complaint, you're giving us the opportunity to investigate and improve our services for everybody.
You have a number of ways to contact our Customer Relations department; you can call or write to us via email or by post. Full details of how to make a complaint can be found on the Ford Credit Support website.
Please CLICK HERE to be redirected to the Ford Credit Support - Complaint Procedure page