1. Ford Credit
 

How do I make a complaint?

We're sorry that you're not happy with our service. By making a complaint, you're giving us the opportunity to investigate and improve our services for everybody.

You have a number of ways to contact our Customer Relations department; you can call or write to us via email or by post. Full details of how to make a complaint can be found on the Ford Credit Support website.

Please CLICK HERE to be redirected to the Ford Credit Support - Complaint Procedure page

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Ford Credit is a trading name of FCE Bank plc registered in England: No. 772784 which is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority under Firm Reference Number 204469. You can confirm our registration with the FCA at https://register.fca.org.uk/s/ or by calling 0800 111 6768.

'Ford Credit', 'Ford Credit Europe', and 'Ford Money' are UK trading styles of FCE Bank plc. 'Ford Lease', formerly 'Business Partner', is provided by a third party.

Ford Motor Company Limited registered number 235446 is an Appointed Representatives of FCE Bank plc. The registered office address is Dunton Technical Centre, Laindon, Basildon, Essex, SS15 6EE.